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SIP telephony can completely replace analogue and standard telephone lines, as it allows making phone calls over the Internet to any mobile number via SIP phone, sending messages, using multimedia communication, such as voice and video calls.ย
Example of using SIP telephony
SIP clients (phones, computers with softphones) register with a SIP server (most often the SIP server of your VoIP service provider) by telling it their current IP addresses.
The SIP server processes the request and determines a route for the call, which may include forwarding through other SIP servers or connecting to the traditional telephone network via a SIP trunk.
The user makes a call by entering a phone number or selecting a contact in their device.
Once a connection is established, direct media (voice) exchange between devices over the Internet begins.
Buying local sip numbers for major cities allows your customers to call at a local rate, even if your head office is in another city. This creates a sense of local presence and increases customer confidence.
With the help of a virtual PBX and SIP numbers you can set up automatic forwarding of client calls to the specialist who is most competent in the issue with which the client is dealing. This ensures more efficient and better service.
Using a unified system of SIP numbers allows you to organise efficient interaction between the office, couriers and clients, automatically directing calls to the right department or to a specific employee.
SIP numbers allow you to use a single corporate number to communicate with clients and within your team, simplifying communication and co-operation, regardless of where your employees are located.
Virtual SIP numbers in every country where the company operates make communication with the sales department and technical support convenient and accessible to customers around the world.
Customers have access to numbers with codes of different cities, the expanding list of which allows to significantly reduce telephony costs.
Making and receiving calls to local and international numbers using a headset or via a special application on mobile devices.
Owners of IP numbers can make cheap calls over the Internet both within the country and abroad.
Provided regardless of the user's location, as long as the user has access to the Internet.
Various SIP-telephony packages, including free calls between users and favourable tariff plans.
Combine different devices and numbers into a single network to simplify internal and external communication.
The ability to customise a variety of features to maximise the convenience and efficiency of communication.
Each customer can choose the most suitable service package based on their unique requirements.
SIP Trunk (Session Initiation Protocol Trunk) can provide many benefits to your business, especially in the telephony industry. Using SIP Trunk allows voice and other traffic to be transported over the Internet, resulting in significant savings on telephony costs because traditional analog telephone infrastructure is not required. It also makes businesses more flexible, as SIP Trunk makes it easy to scale the number of lines, adapt to a company's changing needs, and expand service geographically. Additional benefits include high audio quality, the ability to integrate with other communications solutions, and increased reliability and redundancy in the event of failure, making SIP Trunk an effective tool for upgrading telephone infrastructure and optimizing costs in business.
Connecting a SIP trunk involves several key steps. Configuring hardware or software to support the SIP protocol is performed. After that, you configure metrics such as numbers and routing of traffic and perform testing to verify proper connectivity. An important aspect is also the security of the data transmitted through the SIP Trunk, it must be protected.
Typically, this process can take anywhere from a few hours to a few days. The steps include software customizations, configuring settings, testing, and exploring security options. Time also depends on your training and understanding of the infrastructure requirements for optimal use of the SIP Trunk.
